Free course · about 40 minutes
Seven short modules for staff who work in homes, rooms and shared buildings. Each module has a free summary. Register to unlock the full lessons, the quiz and your certificate.
Modules
What bed bugs look like at each stage, the signs they leave behind, and where to look first.
What bed bug bites look like, how to support a worried resident or guest, and when to point them to medical advice.
How bed bugs travel between flats, rooms and buildings, and what that means for your work.
A quick, practical way to check for bed bugs on a visit or room check, protect yourself, and record what you find.
What to do on the day a resident or guest reports bed bugs, and the advice that stops them spreading.
How professional heat treatment works, how a home or room is prepared, and why follow-up checks matter.
Who’s responsible for what in housing, care and hospitality, including Awaab’s Law, and why same-day reporting matters.
15 questions, 80% to pass. Your certificate is emailed as soon as you pass.
The summaries are free to read. Register free to unlock the full lessons, worked examples, downloads, the quiz and your certificate.
Commercial enquiries
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