Local authorities
Pest control for council housing, temporary accommodation and hostels, with written photo reports for your audit trail and priority response options agreed per contract.
4.9 / 5 on Google
Who we work with
ThermoPest supports local authorities and councils with pest control across council-owned housing, temporary accommodation, hostels and other buildings. We are bed bug heat treatment specialists, and we also treat cockroaches, fleas, moths, carpet beetles and stored product insects.
Council work often spans very different buildings, from family homes to hostels and multi-site estates. We plan each job around access and residents, inspect neighbouring flats when we treat flats, and send a written report with photos after every visit, giving your officers a clear audit trail.
Pests we treat
From council homes to hostel rooms, these are the pests we deal with most. Every visit ends with a written report with photos for your case file.
Heat-led treatment, with targeted spray where needed, plus checks of neighbouring flats so the problem isn’t simply moved next door.
Treatment programmes with follow-up visits, and proofing of the gaps around pipes and service routes that cockroaches use to spread.
Targeted treatment of the affected rooms, with clear preparation advice for residents and a follow-up visit where it is needed.
Clothes and carpet moth treatment for carpets, wardrobes and soft furnishings, with practical advice to cut the risk of a return.
We find where the larvae are feeding, then treat carpets, edges and fabrics, with advice to help stop the beetles coming back.
Treatment for insects in kitchen cupboards and food stores, with advice on clearing infested food and keeping stores clean.
Our service
Inspections, treatment and proofing for council homes, with neighbouring flats inspected when we treat flats.
Quick turnarounds for temporary accommodation, with tenant preparation guides and clear notes for your placement team.
Bed bug heat treatment for hostel rooms and dorms, alongside cockroach and flea programmes where needed.
We can pick up cases referred by environmental health and report back in writing, with photos, on what we found.
One point of contact for estates and multi-site buildings, with work planned around access and residents.
Written reports with photos for every visit, so officers and auditors can see what was done and when.
See also our pages on pest control for hostels, temporary accommodation pest control and bed bug heat treatment.
How a job runs
1
Referral
Your housing or environmental health team sends us the job. Priority response options are agreed per contract.
2
Inspection
A technician inspects the property, and neighbouring flats where relevant, and photographs activity and entry points.
3
Report back
You get a written report with photos and recommendations, ready for the tenant summary and your case file.
4
Treatment
Heat-led treatment, with targeted spray where needed. Residents get a clear preparation guide before we arrive.
5
Proofing
We seal gaps around pipes, vents and skirting where agreed, to cut off routes between homes.
6
Follow-up
We return where needed and update the report, so each case has a complete record from referral to close.
Why ThermoPest
We fit around your procurement and reporting needs, and we treat residents with care, whatever their circumstances.
Awaab’s Law
As social landlords, councils are covered by Awaab’s Law, and from 30 November 2026 phase 2 brings domestic hygiene, pests and refuse into scope. Our inspections and photo reports help you meet your Awaab’s Law timescales. Our social housing pest control page has more detail.
General information only. Please check the regulations and government guidance for how they apply to your homes.
FAQs
Can’t see your question? Call 0808 189 2310 and speak to a specialist.
Yes. It applies to social landlords, which includes councils as well as housing associations and other registered providers. From 30 November 2026, pests are within scope.
Yes. We work in temporary accommodation and hostels, including bed bug heat treatment for rooms and dorms, with quick turnarounds between placements and written reports for your placement team.
Yes. We can attend cases referred by your environmental health team and report back in writing with photos, so the case file shows what was found and what was done.
Every visit produces a written report with photos through our field app, covering findings, treatment and recommendations. It is designed to support your own records and audit trail.
Commercial, contract and portfolio work is priced by quote, based on the number of homes, the pests involved and the response options you need. Call 0808 189 2310 to discuss.
We don’t treat damp and mould. If our technicians notice signs of it during a visit, they identify, photograph and report them to you as the landlord.
Contract work
Tell us about your housing stock, hostels or temporary accommodation and we’ll suggest how we can support your teams.
Prefer to call? 0808 189 2310
Talk to a specialist
Speak to a bed bug expert today. Tell us what you’ve found and we’ll come back to you with the right next step.
Enter Your Details To Request A Call Back
Enter Your Details To Request A Call Back
