Sectors we treat
Safe, discreet pest control tailored for care homes and sensitive environments.
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Care home pest control
In care environments, cleanliness and safety are non-negotiable. At ThermoPest, we provide discreet and compliant pest control services for care homes, nursing homes, and assisted living facilities across the UK.
Our experienced team understands the unique sensitivities of working in healthcare settings — especially those involving vulnerable residents — and we ensure every service is delivered with the utmost professionalism, care, and confidentiality.
Care staff are often first to notice bed bugs, especially when residents can’t report bites themselves. Our free bed bug awareness course shows them what to look for and how to report it.
Why choose us
Discreet & Respectful: Our uniformed technicians are trained to work quietly and respectfully within sensitive environments
Flexible Scheduling: Services can be arranged outside of peak care hours to minimise disruption
Full-Site Protection: From kitchens and waste areas to resident rooms and communal spaces
Service Records Provided: Visit reports and documentation available for inspections and internal audits
Preventative Focus: Ongoing monitoring and proactive measures to stop issues before they arise
12-Week Treatment Guarantee: Qualifying heat treatments are backed by our 12-week treatment guarantee for added peace of mind
Who we work with
All services are tailored to meet the operational and regulatory needs of each site, with options for single visits or long-term service agreements.
We work with:
Pests we treat
In care environments, pests can impact hygiene, safety, and comfort for residents. We provide control for:
Bed Bugs – Discreet, thorough treatments to protect residents’ comfort and wellbeing
Fleas – Prevention and removal to avoid discomfort and skin irritation
Clothes & Carpet Moths – Protect soft furnishings, carpets, and stored clothing
Cockroaches – Found in kitchens and laundries
Carpet Beetles – Damage soft furnishings and residents’ clothing
Stored Product Insects – Found in kitchens and food stores
ThermoPest is based in London, where most of our work is, and we take on care home work across the UK. We regularly work in Surrey, Oxfordshire, Bristol, Bath and the South West.
ThermoPest plans the work room by room with your manager. Residents move to a room that doesn’t adjoin the treated one, and can usually return 2 hours after treatment unless the technician advises otherwise. Most treatments are completed within a day.
Yes, when it’s planned around residents’ care. Residents are never in a room while it is being heated, and we agree with your manager where each resident goes, including anyone with mobility, dementia or medical needs. Treatment is heat-led, so very little product is used, and any targeted spray goes only into cracks and seams, away from where residents sit and sleep. The technician checks the room has cooled before anyone returns. We tell you in advance about any items to remove, such as medicines, continence products and heat-sensitive equipment.
Every visit ends with a written report with photos, recording what we found, what we treated and any follow-up. Keep it with your infection control and maintenance records.
CQC’s fundamental standards include keeping premises clean and suitable (Regulation 15) and providing safe care (Regulation 12). Acting quickly, treating properly and keeping records of what was done supports both. This is general information, not legal advice.
Yes. Check the rooms either side, above and below, plus shared lounges and laundry. Our free bed bug awareness training shows care staff what to look for and how to report it the same day.
Priority response options are agreed with each care home or group as part of the contract. Call 0808 189 2310 to discuss what you need.
Talk to a specialist
Looking for a pest control provider experienced in care environments? Contact our team today for a confidential consultation and no-obligation quote.
Call ThermoPest today or request a callback using the form below.
Talk to a specialist
Speak to a bed bug expert today. Tell us what you’ve found and we’ll come back to you with the right next step.
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