At ThermoPest, we’ve spent over 20 years tackling bed bug infestations in homes, hotels, and care environments across the UK. Each property presents different challenges — from wall-fixed headboards in family homes to same-day turnarounds in hotels — and our team has the expertise to adapt quickly.
Below are three case studies showing how we resolved complex infestations with discreet, guaranteed bed bug heat treatments.
Case study one
The Situation
A family in North London had been battling bed bugs for months. Chemical sprays had failed, and sleepless nights were taking their toll. The challenge was made worse by headboards fixed directly to the wall, making it difficult to treat hidden bugs and eggs.
Our Solution
We carried out a full inspection and identified activity in mattresses, skirting boards, and the wall-mounted headboards. Because the headboards could not be removed, we used a combination of high-pressure steam and diatomaceous earth before applying our specialist heat treatment. This ensured all life stages — including eggs — were eradicated.
The Result
The infestation was cleared in a single visit. With our 60-day guarantee, the family had complete reassurance that the problem wouldn’t return.
Case study two
The Situation
A boutique hotel in Central London faced a severe reputational risk. Several guests had complained of bites, and management needed the affected rooms back in service by the next day. Discretion was essential — no staff or guests could see visible equipment or know that treatment was underway.
Our Solution
Our BPCA-trained technicians inspected affected and adjoining rooms. We scheduled the heat treatment overnight, raising temperatures to 50–60°C and penetrating mattresses, headboards, and furniture. For adjoining rooms without visible signs, we carried out preventative treatment to stop the infestation from spreading.
The Result
By the following morning, the rooms were bed bug free and ready for guests. Complaints stopped immediately, and the hotel avoided reputational damage.
Case study three
The Situation
A care home in the Midlands contacted us after bed bugs spread across several residents’ rooms. Chemical sprays were not an option because of vulnerable residents with respiratory conditions and limited mobility. The challenge was to treat multiple rooms without disrupting daily care routines.
Our Solution
We worked closely with staff to schedule treatments in stages, ensuring residents were not displaced for long periods. Specialist heat systems raised temperatures in bedrooms and lounges above 50°C. For delicate furniture and medical equipment that could not be exposed to heat, we used targeted steam treatment as an additional measure.
The Result
The infestation was eradicated in a single coordinated visit. Residents were kept safe, staff were reassured, and management had confidence thanks to our 60-day guarantee and aftercare support.
If you are facing a bed bug infestation in a home, hotel, or care facility, trust ThermoPest — the UK’s heat treatment specialists.
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