Customer Testimonials – London’s Highest Rated Bed Bug Treatment Specialists

Had a serious issue with Bed Bugs in our flat in Hackney. We’d tried sprays and powders ourselves with no success. Called ThermoPest and Gavin came out to assess the situation. The heat treatment was done in one day and we haven’t seen a single bug since. Absolutely worth the money for peace at mind. Thanks again Gavin!

Thermopest were quick to respond and recommended their bed bug heat treatment, we were able to book in a treatment for the following day which was great.

Needed a bed bug treatment in London for a flat we rent out. The process went smoothly and overall was impressed with how it was handled.

I would really recommend ThermoPest Bed Bug Treatments London and Gavin. Our issue was resolved really efficiently, and they were very communicative. They made my parents feel so comfortable, and really explained the entire process to us.

I would highly recommend their services to anyone dealing with a bedbug issue.

I rarely leave reviews, but the service I got from ThermoPest was brillaint. My flat in Notting Hill had a stubborn bed bug issue that two previous companies failed to get rid of. ThermoPest were different – super thorough, really respectful of the property, and most importantly, the bed bugs are GONE.

Excellent service, super responsive and delivered exactly what was needed.

My partner and young child had been getting bites for weeks and we finally found some live bedbugs in our bedroom and after researching different options we had decided that heat treatment would be the best option. We had more than a lot of questions but Gavin was helpful and patient with us which we really appreciated as we felt like we were going mad at times due to these little buggers.

Since the treatment we have not had a single bite and our finally remembering what a normal nights sleep feels like again so THANK YOU SO MUCH !!!

A very discreet and affordable bed bug treatment solution. They came out on a weekend and were quick to start the work, highly recommended. All sorted within a day. Amazing.

Thanks to Bed Bug Treatment Pros for the work they carried out, they exterminated the problem quickly.

I’ve tried to get rid of the bed bugs (after unfortunately bringing them back from Thailand) myself, and I tried two other companies who cane out and sprayed and this was unsuccessful. I contacted these and someone came out the next day to survey my home and the treatment was booked in for a few days time. Safe to say I no longer have bed bugs and they even give you a guarantee. Thanks James and team.

They came out quickly and identified the problem for an active bed bug infestation at my mother’s house. They acted in a polite and considerate matter.

Gavin and his team did an amazing job treating my house for bed bugs. I am grateful for their expertise and highly recommend their services.

We’d been dealing with bed bugs for a couple of months in our London flat and it was a nightmare. At first, we tried sprays and DIY methods, but the problem just kept coming back. We were honestly at the point of thinking we’d have to replace our mattress and furniture.

That’s when a friend recommended ThermoPest. From the start, they were really reassuring and explained how their bed bug heat treatment in London works. The technicians arrived on time, set everything up, and were very professional throughout.

After trying sprays that didn’t work, I called ThermoPest for a bed bug removal in London. The heat treatment did the job.

I honestly couldn’t recommend ThermoPest Bed Bug Treatments London more highly. When we first discovered we had bed bugs, we used a different company who failed to get rid of them and left us feeling really anxious that the problem was going to be hard (and expensive) to solve. They were going to charge almost the same again to come back, so we started looking elsewhere.

I called Gavin at ThermoPest, and right away he reassured me over the phone and gave me loads of helpful advice. He came out the very next day, was calm, kind, and put our minds at ease. What stood out most was how honest he was — it was clear he wasn’t just trying to take our money if it wasn’t necessary.

The bugs are now completely gone, and we were left well informed throughout the process. Best of all — we didn’t have to throw anything away!

If I could give 10 stars, I would. Huge thanks again to Gavin and the team at ThermoPest!

We had a horrible experience with bed bugs in our London apartment and honestly didn’t know where to turn. We tried cleaning, washing everything on high heat, even using DIY sprays, but the problem just kept coming back. It got to the point where we were losing sleep every night, so we decided to call in a professional service.

A friend recommended ThermoPest, and from the first phone call I felt more at ease. They were straightforward about what to expect and explained how their bed bug heat treatment in London works. The technicians arrived on time, were very professional, and spent time walking us through the whole process before starting.

The treatment itself took a few hours, and they asked us to prepare the rooms beforehand by decluttering and bagging up certain items. It was clear they knew exactly what they were doing, and they checked every corner to make sure nothing was missed.

The results have been amazing. Within days we noticed a complete difference – no more bites, no more scratching at night, and we could finally relax in our own home again.

Haven’t been bitten since the treatment, after suffering for nearly six months. Massive thank you to the team.

I hired Thermopest after multiple unsuccessful attempts of having sprays with other companies. They completed the work in a single visit and I have not had an issue since. I personally think its worth the money and wish I had hired them initially. The whole team were helpful from speaking to Gavin on the phone to the team who came out to visit. I would recommend them to anyone having an issue with bed bugs. Thanks again.

Gavin from ThermoPest was brilliant to deal with and the situation was dealt with.

Recently had my flat heat treated in London against bed bugs, from start to finish they were professional and got the job done. Thank you Gavin and the team.

I can’t thank ThermoPest enough for their incredible bed bug removal service. We had been dealing with bed bugs for weeks, and the stress was unbearable. Every night felt like a battle, and my family was losing sleep. Gavin and his team were a breath of fresh air. They explained the process thoroughly, and the heat treatment was completed within a day. It’s been weeks now, and we haven’t seen a single bed bug.

Bed bugs are definitely not the kind of present you want to bring back from holiday but unfortunately we did- even after staying in a nice hotel chain! These guys offered a guarantee and a great price so we decided to go with them. It was a great decision as it took only only visit to get rid of the issue. Worth every penny. Plus we have not needed to call them back at all. Thanks to Jamie and team for sorting.

ThermoPest have done such a great job! I had got back from a trip and after a few week realised I had brought back bedbugs with me. All sorted on one treatment! Perfect.

Gavin was great, was able to get me a next day heat treatment. Its been a week and no bed bugs, so fingers crossed it worked.

I was dealing with bed bugs at one of our properties for months, companies were taking advantage and trying to over charge. Once I called these they gave me a great price. They came by they did a head to toe inspection and got rid of the bed bugs in one visit. Definitely recommend this company.

After moving into a new flat in London, I started getting bites. I called ThermoPest, and they were round in no time. Their heat treatment was a game-changer—no chemicals, just pure heat to zap the pests. The lads were proper friendly and made sure I understood the process. Not a single bite since. Highly recommend!

I rarely leave reviews, but the service I got from ThermoPest was brillaint. My flat in Notting Hill had a stubborn bed bug issue that two previous companies failed to get rid of. ThermoPest were different – super thorough, really respectful of the property, and most importantly, the bed bugs are GONE.

Had a great experience with this company

ThermoPest were great from start to finish. They are very knowledgeable and explained everything to be before they started the work.

They were discrete in their operation and managed to totally rid my spare bedroom of bed bugs. It’s been 3 weeks now and no sign of the bugs returning, so I would say a perfect service. Highly recommend.

Writing my review now from the treatment I had in early feb this year, I had heat treatment and the lads were so friendly, Gavin was amazing and answered all my questions constantly in email, I am based all the way in Northumberland and he still came through, They were super thorough and Touch wood, I’m still bedbug free to this day!

Really impressed with ThermoPest. The technicians were polite and professional, and the bed bug extermination in London worked first time.

Amazing service from James and the team. Moved into a house where there were bedbugs, James and team got rid of them and also put up with my constant texts looking for advice and reassurance. I will definitely recommend you 100%

Unlucky, I found some bed bugs in one of my bed rooms. Luckily, I found James’ contact number, I called him and explained the situation, he gave me very reasonable quotation and guaranteed that he will solve the problem. He came next day giving first treatment and came again after 7 days. After two treatments, the bed bugs were all killed and I never had the same issue again.

I am so pleased with their professional service, and high recommend him to anyone who has the same problem.

Successfully got rid of the bed bug infestation and was good to deal with.

I had a bed bug scare, and after shopping for an exterminator found some who did not view pictures or do any kind of viewing only offered treatment that was very costly. Im so glad I contacted James who immediately told me over the phone he doubted they were bed bugs (no symptoms/bites) after sending pictures and getting some more information, he confirmed with another specialist and got back to me very quickly to tell me what they were (black book lice) and how to treat with absolutely no cost. Right at Christmas I could not be more grateful! Can’t recommend enough.

Words don’t do justice to how happy I am with the service it was so fast and professional, and kept me informed of the whole process and very reasonable price.

I was skeptical about heat treatments for bed bug extermination, but Gavin at ThermoPest reassured me every step of the way. I live in a flat in central London, and the infestation was starting to spread to other rooms. The team acted quickly and discreetly, and the results speak for themselves—complete removal in one session.

ThermoPest sent out a team for a same-week bed bug heat treatment, and they handled multiple of my units at once.
Great communication and fast results – top-tier bed bug exterminator!

I was mortified when I found bed bugs in my flat after a holiday. ThermoPest came to the rescue with their heat treatment, and I couldn’t believe how thorough they were. The technician, Dave, explained everything and put me at ease. Within a day, my home was bug-free, and it’s been three months with no sign of them.

Moved in to a house where there were bedbugs and Jamie came round the next day to have a look. He started the treatment that day and the heat treatment came came out a few days later. They got rid of them and the lovely lady in the office also put up with my constant texts looking for advice and reassurance. Thanks a million will definitely recommend you 100%