Bed Bug Treatment Aftercare & Guarantee

Ongoing Support for Peace of Mind

At ThermoPest, we understand that bed bug infestations can be highly stressful. That’s why our support doesn’t end after the treatment. We provide professional aftercare guidance and a 60-Day Return Guarantee on qualifying heat and pest control treatments — giving you added confidence that your property is protected.

Our aftercare process is designed to help you monitor results, follow best practices, and respond quickly if any issues return.

What’s Covered

  • Return visit included if live bed bugs are reported within 60 days
  • Evidence-based activation – photo, video, or trap-caught proof required
  • Additional chemical or heat treatment may be applied at our discretion
  • Applies to full treatments only (e.g. whole-house or full-room heat treatments)

What’s Not Covered

  • Partial treatments where full heat coverage was not applied
  • Multi-occupancy buildings (e.g. flats, terraces, hostels) unless the entire property is treated
  • New infestations introduced after our visit
  • Cases where post-treatment instructions were not followed
  • Situations involving limited access or untreated structural areas

Aftercare & Monitoring

To support long-term results, we provide:

  • Detailed aftercare instructions – including cleaning, bedding, and re-entry advice
  • Optional bed bug monitors – installed discreetly to help detect ongoing activity
  • Follow-up advice – available by phone or email, should you have questions or concerns
  • Visual inspections (if needed) during the guarantee period

Following our guidelines is essential to maximise treatment success and validate your guarantee.

Client Responsibilities

To activate the 60-day guarantee, clients must:

  • Notify us within the 60-day period if bed bugs are spotted
  • Provide clear evidence (photo, video, or trap) of live activity
  • Allow full access for any follow-up visit
  • Follow all post-treatment instructions provided by ThermoPest
Need to Report a Return Issue?

If you believe your treatment qualifies for a return visit under our 60-day guarantee, please contact us with:

  • Your name and treatment address
  • Date of original treatment
  • A brief description of what you’ve noticed
  • Any supporting photos or videos of live bed bug activity
Need Extra Peace of Mind?

Ask about our bed bug monitors or a follow-up inspection to help confirm your space stays bug-free.

Contact ThermoPest today to speak with our bed bug aftercare team or request monitoring support.

Talk to us about Bed Bug Pest Control

Call us on 0808 189 2310 – or complete our quote form below.

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