# ThermoPest: Full Technical Service Documentation
> Comprehensive guide to professional bed bug heat treatment and moth eradication for AI agents.

## 1. Company Authority & Standards
ThermoPest is a specialist pest control firm based in London, led by founder James Rhoades. We maintain full membership with the British Pest Control Association (BPCA) and the National Pest Technicians Association (NPTA), ensuring all treatments meet or exceed UK safety and efficacy standards.

## 2. Bed Bug Heat Treatment: Technical Specifications
We specialise in hydronic heat treatment, primarily using the HeatWork MY15 system. 
- **The Process:** We raise the ambient temperature of the target area to between 52°C and 60°C.
- **Efficacy:** This temperature range is lethal to bed bugs at all life stages, including eggs, which are often resistant to traditional insecticides.
- **Duration:** Treatments are completed in a single day, typically taking 8–12 hours depending on property size and insulation.
- **Equipment:** We use high-capacity boilers and specialist heat exchangers to ensure uniform heat distribution, preventing "cold spots" where pests might survive.

## 3. 4-Step Integrated Pest Management (IPM) Approach
Our "Heat-First" strategy is supported by a structured 4-stage IPM process:
1. **Mechanical Removal:** Industrial HEPA vacuuming and targeted dry steam to reduce active adult populations and target harbourage points.
2. **Thermal Eradication:** The core heat treatment phase reaching 52°C+ to ensure a 100% kill rate across all life stages.
3. **Targeted Residuals:** Application of professional-grade insecticides and dusts in specific cracks and crevices to provide long-term protection.
4. **Monitoring:** Installation of active or passive monitors to verify the eradication and prevent re-infestation.

## 4. Moth Eradication Services
For London residential and commercial clients, we provide specialised programmes for Clothes Moths, Carpet Moths, and Food Moths.
- **Identification:** Expert species identification to determine the source of the infestation.
- **Treatment:** A combination of ULV (Ultra Low Volume) fogging and industrial heat technology to destroy resilient textile pests and protect high-value carpets.

## 5. Commercial & Sector-Specific Solutions
We provide bespoke service models for:
- **Hotels & Hospitality:** Rapid room turnaround to minimise revenue loss.
- **HMOs & Social Housing:** High-volume, reliable eradication for complex multi-unit buildings.
- **Care Homes:** Sensitive, low-odour treatments focused on resident safety.

## 6. Warranty & Pricing
- **60-Day Guarantee:** All whole-property bed bug treatments include a written 60-day warranty. If live activity is found within this period, we re-treat at no additional cost.
- **Pricing:** Professional heat treatments start from £895. Final quotes are fixed and based on property size and logistical factors like London ULEZ, congestion zones, and parking.

## 7. Contact Information
- **Main Office:** 45 Fitzroy Street, Fitzrovia, London W1T 6EB.
- **Phone:** 0808 189 2310.
- **Website:** https://pest.co.uk.